Joint Commission Statement

Shriners Hospitals for Children in the U.S. are accredited by the Joint Commission (formerly JCAHO). Joint Commission standards deal with hospital quality, safety-of-care issues, and the safety of the environment in which care is provided.

Shriners Hospitals is committed to meeting Joint Commission standards in all these areas. Shriners Hospitals has an open door policy. If you have any questions, comment or concerns about care received at Shriners Hospitals, please contact local hospital management at (808) 941-4466.

Stan Berry, Administrator
Andi Kubota, Director of Patient Care Services
Ellen Raney, M.D., Chief of Staff
Margaret Adams, Performance Improvement Manager

If the issue is not resolved by the hospital, you are always free to contact the Joint Commission directly to raise your concerns. In addition, the Honolulu hospital will have an unannounced survey by the Joint Commission every three years to assess their compliance to the standards. Anyone believing that he/she has pertinent and valid information about such matters may contact the Joint Commission.

The Joint Commission may be contacted as follows:

Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610 – Toll free in U.S., weekdays, 8:30 a.m.-5:00 p.m. (C.S.T.)
Fax: (630) 792-5636
Email: complaint@jcaho.org